FAQ’s

Pre-orders

  • All pre-orders are paid in full at checkout and have a refund window of 24 hours. After 24 hours your order cannot be cancelled.
  • All pre-orders come with a general release date but things can always change. When it’s shipped to us, we ship to you!

Condition

Keep in mind that boxes may not be 100% when received by us. Sometimes they get shipped to us with dings and scrapes. We do our absolute best to ship you the best version and with proper shipping materials. But fear not, we will not ship something broken to you. If a pristine box is something you need, please contact us and we’ll do our best to make you happy.

Returns

  • All returns must be reported to us within 10 days of delivery
  • Items must be unopened with original shipping box
  • A 10% restocking fee will charged per item
  • Defective items should be dealt with by contacting the manufacturer

If there are any questions please contact us and we’ll be happy to help!